We recommend high-resolution files (300 DPI or higher) in PDF or JPEG format for flat artwork. For best results, editable files like Photoshop (.PSD) or Illustrator (.AI / .EPS) are preferred. Need help? Contact us and we’ll walk you through it.

Absolutely. We use product-specific templates to ensure everything prints perfectly. If you're creating your own design, email us and we’ll send you the correct template for your product.

Yes! If you need custom graphic design, just submit a quote request — one of our designers will contact you to discuss your project and provide an accurate quote.

Orders are typically sent to print within 24 hours after order placement and artwork approval. All files must meet our print quality standards before production begins.

Turnaround may vary depending on the item and quantity. If you’re on a tight deadline, please let our team know when placing your order so we can confirm availability. All orders ship from Los Angeles, CA via UPS Ground by default. Need it faster? Email us at info@stellagrafx.com for expedited options.

We accept all major credit cards, debit cards, and business checks. Payment is due upon approval of artwork unless otherwise arranged.

Minimums vary by product: T-Shirts: 36-piece minimum Embroidery: 12-piece minimum Business Cards & Banners: No strict minimum, but pricing is most cost-effective in bulk.

Yes, we provide a digital proof for all custom jobs. Your approval is required before printing begins.

Yes! We keep files on record for easy reordering. Just let us know the job name or date, and we’ll get it going.

Screen printing applies ink onto fabric; embroidery uses thread to stitch your design. Embroidery gives a textured, high-end look—perfect for polos, jackets, and hats.